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Emergency Treatment
Dental Emergencies just happen. You don’t plan on them, and you certainly don’t schedule them. We understand that, and we are prepared to respond to your emergency by adjusting our schedule during the day and answering your emergency call after hours.
Whatever the dental emergency, our goal is to resolve your problem and get you out of pain as quickly as possible. Similar to any type of medical emergency, it’s important to be aware of dental emergencies and how to address them, before you’re actually in the situation.
Dr. Keith Metzger and Dr. Kyle Metzger are prepared to address these common dental emergencies with care and compassion:
- Lost Tooth – Call our office immediately. It may be possible to replace your tooth into the socket.
- Broken Tooth – Call our office, and we will determine how quickly the tooth should be repaired. If you are not in extreme pain, a broken cusp of a molar is not as urgent as a broken front tooth.
- Dental Abscess – Call our office immediately. Infection and swelling spread and become more dangerous if not treated properly.
- Bleeding gums – Call our office, and we will determine how quickly we need to see you. Bleeding gums can be a symptom of more serious health conditions.
What to Expect
- In order to properly evaluate your emergency, our dentist will examine the area and take digital X-Rays as needed.
- We will give you a clear plan of what is needed to have you feeling comfortable again.
- In some cases, we will treat the emergency on your first visit. In other cases, you may need to take antibiotics for infection and swelling, and return to our office in a few days for the recommended treatment.
Be Prepared!
Knowing how to handle a dental emergency can mean the difference between saving and losing your tooth. Here are some tips from the American Dental Association (ADA) to help you handle a dental emergency quickly and calmly.
Go to the dentist right away. It’s best to see a dentist within 30 minutes. Bring the tooth and any tooth pieces you can find.
Baby Tooth (Primary)
It’s normal for children to lose baby teeth, but an accident that damages a primary tooth could also harm the permanent tooth underneath.
- Take your child to the dentist as soon as you can.
- If a tooth is completely out, do not try to put it back into the tooth socket.
Adult Tooth (Permanent)
Unlike a baby tooth that is knocked out, an adult tooth should be put back into the socket.
- Hold the tooth by the top and not the by root.
- If it looks dirty, rinse the root briefly with water. Do not scrub the tooth or remove any attached bits of tissue.
- First, try to gently insert and hold the tooth in its socket with a clean washcloth or gauze pad. If this isn’t possible, try these other options in this order:
- See if your child can hold the tooth under their tongue or between the cheek and gums.
- Put the tooth in a container with milk, saliva, saline (salt) solution, or an emergency tooth preservation kit.
- If none of those liquids are available, put the tooth in water.
Patient education content ©2020 American Dental Association. All rights reserved. “ADA” and the “ADA” Logo are registered trademarks of the American Dental Association
Go to the dentist right away, and bring the broken tooth piece with you (if possible).
- Rinse the mouth with warm water to keep the area clean.
- If you can find the broken tooth piece, wrap it in some wet gauze or a wet towel.
- Put a cold compress (like an ice pack or a washcloth with ice wrapped inside) on the face to reduce swelling.
Patient education content ©2020 American Dental Association. All rights reserved. “ADA” and the “ADA” Logo are registered trademarks of the American Dental Association
- Clean the area gently with a cloth and place a cold compress on the area (if possible) to keep swelling down.
- If there is a lot of bleeding or if it doesn’t stop after 1-2 hours, go to a dentist or an urgent care center.
Patient education content ©2020 American Dental Association. All rights reserved. “ADA” and the “ADA” Logo are registered trademarks of the American Dental Association
- Do not try to remove the object with a sharp or pointed instrument.
- Gently try to remove the object with dental floss.
- If floss doesn’t work, go to the dentist.
Patient education content ©2020 American Dental Association. All rights reserved. “ADA” and the “ADA” Logo are registered trademarks of the American Dental Association
Swelling of the face can be a sign of serious infection. Contact your dentist or physician.
- Rinse the mouth with warm water to clean it out.
- Take what you would normally take for pain, but do not put aspirin directly on the aching tooth or gums.
Patient education content ©2020 American Dental Association. All rights reserved. “ADA” and the “ADA” Logo are registered trademarks of the American Dental Association
- Apply a cold compress to control swelling.
- Go to the dentist or an emergency center right away.
Patient education content ©2020 American Dental Association. All rights reserved. “ADA” and the “ADA” Logo are registered trademarks of the American Dental Association
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What Our Patients Have to Say
As always, my visit was pleasant, efficient, and successful. It was an emergency visit that I had called about around 9:15. I was given an appointment at 11:00 and returned home by noon. What more could a patient desire? Awesome job by the entire team.
Nancy S. - EmergencyPatient since 1993 
Fabulous service! I popped a crown off on Thursday evening. Not too painful, but uncomfortable. I called the office on Friday, and since they are closed, left a message. A short time later, Dr. Kyle called me back, and offered to meet me at the office on Friday afternoon to reseat my crown. I was so impressed that he would come in on his day off to fix my crown and save me that discomfort over the weekend. That is what I call 5 star service!
Mark B. - EmergencyPatient Since 2014 
Dr. Metzger’s office took me in with a tooth emergency within 2 hours of calling even though I was not one of their regular patients. I have very high dental anxiety. Everyone at the office was warm and welcoming and the Dr. calmed my fears. Pain level was next to nothing. I am over joyed by my experience. Will definitely come back and recommend this dentist to others!
Dorit M. - EmergencyPatient since 2020 
Called on Monday afternoon with a gum problem. I was seen bright and early the next morning at 8:00 am. It is always a pleasure working with this dental office. They are very accommodating and friendly.
Tracie C. - EmergencyPatient since 2003 
Keith Metzger, DDS and staff have always been professional, personal, timely and accommodating. I have been coming to Dr. Metzger along with my family for 15 years. They have the highest quality dental equipment and services. I have even been met for an emergency dental problem on a weekend. I have been recommending Dr. Metzger to my friends for years. Happy Smiles,
Dulce H. - EmergencyPatient since 2009 
I had a tooth break on Friday evening. I called Dr. Metzger after hours number to try and get an appointment for Monday. Dr. Metzger called me personally on Friday evening to make sure I was not in pain, and to let me know he would do his best to arrange his schedule to get me in on Monday. I received a call from Dr. Metzger on Sunday evening informing me that he rearranged his schedule and I had an appointment at 8:30 Monday morning. I went to my appointment, all repairs were made in 1.5 hours. Dr. Metzger exceeded all my expectations from personally contacting me to fitting me in to his very busy schedule. He is the best!!!
Stan P. - EmergencyPatient since 2014 
Broke a tooth and Dr. Metzger worked me in that very day! Really did appreciate it.
Irene R. - EmergencyPatient since 2016 
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1213 Hall Johnson Road, Suite 100, Colleyville, TX 76034
We are conveniently located at the intersection of HWY 26 (Colleyville Blvd) and Hall Johnson, across from Market Street.
| Monday - Wednesday | 8:00 AM — 5:00 PM |
| Thursday | 8:00 AM — 4:00 PM |
| Friday - Sunday | Closed |
Sorry, our office is currently closed.
We are closed for lunch from 1 PM – 2 PM.